FXvideocards Warranty Information

1. Products shipped by FXvideocards comes with a limited 30 day warranty. FXvideocards warrants these products to be from defects in material and workmanship under normal use and service for a period of 30 days from the date of shipment. Any FXvideocard product that fails will be repaired, replaced with an equivilant or better component or a credit will be issued at our option. FXvideocards makes no warranty as to the merchantability, fitness or application of the product.
2. FXvideocards offers and a full 6 month limited warranty for any workstation class video card at no additional cost. The Workstation Video card category includes Nvidia Quadro, Nvidia NVS, ATI FireGL and ATI FireMV product lines.
3. The DOA period is 15 days from date of invoice. Items returned for DOA must be in original package with all accessories and supporting documentation.
4. Warranty is non-transferable.
5. All claims for shortage or shipment errors must be made within 3 days upon receipt of the merchandise. Recipient must report to freight carrier immediately when damaged boxes are received. Risk of loss passes to purchaser upon shipment of product from FXvidecards facility.
6. Customer must contact FXvideocards for a Return Merchandise Authorization number to return any item. All returns must include a copy of the packing slip as "Proof of Purchase" which includes the serial number of the item.
7. Items returned for credit must be in the original package with all accessories, all supporting documentation and in resellable condition. Improper packaging may void the warranty.
8. FXvideocards may, at its sole discretion, exchange products or portions of a product. Any exchange will be made in accordance with Fxvideocards exchange policies in effect on the date of the exchange.
9. A minimum restocking fee of 15-25% will be charged on All Goods Returned for Credit. No requests for credit are accepted after 7 days. ABSOLUTELY NO RETURNS ARE ACCEPTED FOR SPECIAL ORDERS. Please keep in mind replacements for special order items can take longer.
10. All credit, exchange and fees will be assessed at the discretion of the FXvideocards once the items are received and inspected. Do not apply the balance of your subsequent order(s); it will result in a credit hold.
11. A $25.00 fee will be charged for all returned checks.
12. Limitation of Liability. Any liability for consequential and incidental damages is expressly disclaimed. FXvideocards liability in all events is limited to, and shall not exceed, the purchase price paid.
13. In the event of default, the prevailing party in the legal action is entitled to recover attorney fees and court costs incurred in litigation of this matter.
14. Fxvideocards warranty does not cover damage, deterioration or malfunction resulting from:
1. Accident, misuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
2. Repair or attempted repair by anyone not authorized by Fxvideocards.
3. Damage to or loss of any programs, data or removable storage media.
4. Software or data loss occurring during repair or replacement.
5. Any damage of the product due to shipment.
6. Removal or installation of the product.
7. Causes external to the product, such as electric power fluctuations or failure.
8. Normal wear and tear.
9. Any other cause which does not relate to a product defect.
10. Damage to, or abuse of, the surface of the product, such as cosmetic damage.